Our Philosophy

“Finding the solution that fits the business culture, and facilitating knowledge transfer is critical to client success.”
     Doug Cassell, DMC Associates Founder
 
 
Too often the impacts of business culture and change acceptance are disregarded in the design of solutions for a firm. Successive waves of consulting history (SPC, TQM, QFD, etc.) are littered with examples where that disregard during design obliterated the success of the solution.
 
We believe that long term value to you comes only when there is a collaborative effort between consultant and client.
 
We focus on understanding the issues and opportunities within your organization. We are committed to world class customer service and continuous improvement. Our contribution to each client is the dissemmination of cost effective best practices and knowledge transfer to insure success.
 

The Dolmen is an ancient symbol from many cultures that signifies the passage to a higher plane of existence. At DMC Associates, we collaborate with clients to guide them to world class processing and service goals.

 
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